Covalen has over 20 years’ experience in Consulting, Business Process Outsourcing and Managed Services Provision. We provide tailored Outsourcing and Managed Solutions across all industry sectors including Banking, Financial Services, Information Technology, Energy and Utilities. We serve clients internationally with end-to-end design, delivery and management of a business unit, service or function at client site, or wholly outsourced. We offer multi-lingual delivery across these areas.
- Customer Experience - sales, technical support, customer support.
- Operations - back office, client onboarding, contract management.
- Content Moderation - community, trust & safety, quality & policy.
We support companies in achieving their goals through increased productivity or cost efficiencies, better customer experiences, and competitive gains. Covalen is present in Ireland, the UK, in Central and Eastern Europe and in the Middle East.